Our Policies
At Stephenson Boutique, we strive to provide an outstanding shopping experience for our Christian customers. We are committed to conducting business with integrity and aligning our actions with the same values we hope to instill in our customers. Our goal is to earn the loyalty of our customers through exceptional service and fair policies. To learn more about our store policies, please take a moment to review the details provided below.
We value the privacy of our customers and are committed to protecting the personal information that you provide to us. This privacy policy explains how we collect, use, and disclose your personal information when you use our website, https://www.stephensonboutique.com/shop.
Information Collection
We collect personal information from you when you create an account, place an order, subscribe to our newsletter, or participate in contests or promotions. The personal information we collect may include your name, email address, mailing address, phone number, and payment information.
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We may also collect information about your browsing and shopping behavior on our website, such as the products you view and purchase. This information may be collected through the use of cookies and other tracking technologies.
Use of Information
We use the personal information we collect to process and fulfill your orders, provide customer service, send you promotional materials and newsletters, and improve the functionality and content of our website.
We may also use your personal information for internal research and analysis to better understand our customers and improve our products and services.
Disclosure of Information
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies.
We may also disclose your personal information to comply with legal requirements, such as a subpoena or court order, or to protect the rights and property of Stephenson Boutique and its customers.
Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The latest version of the privacy policy will be posted on our website.
Contact Us
If you have any questions about this privacy policy or our use of your personal information, please do not hesitate to reach out to us at stephenson.boutique@outlook.com
Shipping Policy
At Stephenson Boutique, we understand the importance of receiving your purchase as soon as possible, so we make every effort to process and ship your order as quickly as possible. Our shipping policy is outlined below for your convenience.
Processing Time
Orders are typically processed within 1-2 business days of receipt. However, during busy periods, such as holidays, processing times may be extended. Once your order is processed, you will receive a confirmation email with your tracking information.
Standard Shipping: 3-5 business days
International Shipping
We currently Not shipping internationally. Shipping rates and delivery times will vary depending on the destination and shipping option selected.
Shipping Rates
Shipping rates are based on the total weight of your order and the shipping option selected. The shipping rate will be calculated and displayed at checkout before you complete your purchase. However, for United States shipping is free for any order value.
Tracking Your Order
You will receive a tracking number and a link to track your order once it has been shipped. You can also track your order by logging into your account on our website.
Returns and Refunds
If you are not completely satisfied with your purchase, you can return it within 10 days of receipt for a refund or exchange. Please refer to our return policy for more information.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at stephenson.boutique@outlook.com
Returns and Refunds
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You can return one or more unworn items (free of charge within United States) within 10 days from the date of delivery. They must be returned in their original packaging, with the tags attached and in perfect condition.
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Items that have been tried on to check the size are not regarded as having been worn. We reserve the right to refuse a return if it is damaged or for hygiene reasons.
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Once the product is returned to our shipping partner, immediately we will process the refund of the full amount without any deductions. The refunded amount usually takes 3 to 5 business days to reflect on your account.
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We may also refund the amount, if we face any technical issue at our banking site. And may ask the customer to pay (once the refund is received) through another payment options.